Privacy Policy

1. Who we are

Connectera LLC (“we”, “us”, “our”) operates the website shopifyranked.com and the Catalog Readiness Setup service sold from it. The data controller for the purposes of GDPR is Connectera LLC, 1021 E Lincolnway, Suite 7740, Cheyenne, WY 82001, United States. Day-to-day operator is Billy Reiner, reachable at [email protected].

2. What we collect

We collect the minimum we need to run the install, deliver the audit, and answer your emails. Specifically:

• Lead form data — your email, your Shopify store URL, and the one-line note you write about what hurts most. Submitted through the free audit form. Stored in our CRM (GoHighLevel) and our shared lead worker (a Cloudflare Worker on leads.connecteraco.com).
• Checkout data — when you buy the install, the payment processor (FastPayDirect / GoHighLevel hosted checkout) collects your billing details and payment method. We never see, store, or process raw card data.
• Install access — during the 7-day install we ask for staff access to your Shopify admin (Apps, Themes, Online Store, Content). We do not store your Shopify password. Access is revoked by you on day 7 when the install ships.
• Analytics — we run self-hosted Umami analytics on a.connecteraco.com. Umami is cookieless and does not fingerprint visitors. It records the page you visited, your referrer, your country (derived from IP at request time and immediately discarded), browser, and operating system.
• Email — if you write to [email protected], we keep that thread.

That is the full list. We do not buy data, scrape data, or run ad-platform retargeting pixels.

3. Why we collect it

• Run the audit — we need your store URL to actually look at your store.
• Run the install — we need Shopify access to edit your theme, install the Knowledge Base app, and audit robots.txt.liquid.
• Process payment — required for the $499 one-time fee.
• Send the deliverables — the audit PDF, the install walkthrough Loom, and the 30-day report all land in your inbox.
• Improve the site — we read which articles get traffic so we know what to write next.

Lawful bases under GDPR: contract performance for the install itself, legitimate interest for analytics and answering your email, and consent for any non-essential cookie if and when we add one (today, there are none).

4. Who we share data with

We use a small number of processors. Each is bound by their own DPA and only sees the data they need:

• GoHighLevel — CRM, hosted checkout, transactional email.
• FastPayDirect — payment processing on the checkout link.
• Cloudflare — DNS, CDN, the lead-worker that posts your form to GoHighLevel, and the Turnstile widget that keeps bots off our forms.
• Hetzner — the European host running the site and the analytics database.
• Umami — self-hosted on our own Hetzner box; no third party sees the data.
• Shopify — only with your explicit invite during the 7-day install window. We are not a Shopify employee or a Shopify Partner of record.

We do not sell data. We do not share data with advertising networks. We do not transfer data to any party outside this list without your written go-ahead.

5. How long we keep it

• Lead form submissions — 24 months in the CRM, then archived.
• Customer install records — 7 years (required for accounting and tax records under US and EU rules).
• Analytics — 14 months rolling, then aggregated.
• Email threads — indefinitely unless you ask us to delete them.

6. Your rights

Under GDPR, the UK GDPR, the California Consumer Privacy Act, and equivalent laws, you have the right to:

• Ask what data we hold on you (right of access).
• Ask us to correct it (right of rectification).
• Ask us to delete it (right to erasure).
• Ask us to stop processing it (right to restriction).
• Take a copy elsewhere (right to portability).
• Object to legitimate-interest processing (right to object).

Email [email protected] with the subject line “Data request” and we will respond within 30 days.

7. Cookies

We do not use advertising cookies, cross-site tracking cookies, or social-media pixels. We do set a single first-party preference cookie if you dismiss the launch banner, so it stays dismissed. The Cloudflare Turnstile widget on the audit form sets short-lived bot-protection cookies; this is required for the form to work.

8. Children

ShopifyRanked is a business-to-business service. We do not knowingly collect data from anyone under 18.

9. Changes to this policy

When we update this policy, we change the date at the top. Material changes get an email to everyone currently in the CRM.

10. Contact

Connectera LLC
1021 E Lincolnway, Suite 7740, Cheyenne, WY 82001, United States
Email: [email protected]

More about who runs this: about the founder. The shopping pillars we maintain: Shopify SEO, Shopify AI shopping, Shopify schema, glossary.